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Ref 08402
Position Contract
Location Godalming
Salary £14.50ph to £28.96ph
Contact Richard Creer
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Service Coordinator
Godalming - Office based
Temporary position until Christmas - starting asap
The successful Service Coordinator will have to undergo security screening due to the nature of our clients business.
Hourly rate £14-15 per hour
Free Parking
Service Coordinator - About the Role
Day to day communication with engineers; allocating call outs and confirming with clients.
Day to day communication with customers receiving fault call outs and scheduling visits.
Scheduling monthly planned maintenance appointments and arranging engineering resources.
Following up with customers following engineering visits.
Working closely with the service supervisor and engineering manager
Ensuring that contracted call out response times are achieved.
Invoicing of call outs and day works.
Supporting team members when required and undertake any other tasks that may arise.
About the Candidate
Strong ability to multitask.
To be able to manage multiple people with different skill sets.
High level of organisational skills
Ability to react to incoming fault call outs.
Work well under pressure.
To be able to manage customer expectations.
Must be polite & courteous and be able to develop a good professional communicative relationship with our customers.
A background dealing with, and scheduling field-based engineers would be a benefit.
Willing and able to work well with a team, but also have the ability to work well individually.
PC literate.
Good time management and communication skills is a must!
Successful candidate will have to undergo security screening in accordance with our regulatory body
Points of Appeal:
Joining an established and stable company with a great local reputation
Close knit and friendly team to work with