Position Permanent

Location London

Salary £18000

Contact Catherine Kirby

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Community Co-ordinator

Location: Streatham, London (Crown Lane, SW16)

Reports to: Director of Care
Hours: 22.5
Contract: Permanent
Salary: £18,000

About British Home

British Home is a registered charity with a Royal Charter dedicated to transforming the lives of people living with neuro-disability through residential care, rehabilitation, respite and palliative support. Every individuals care and therapy is tailored to their needs and aspirations, enabling residents to live as fully as possible.

Role Purpose

As Community Co-ordinator you will build and strengthen the charitys connections with local community networks, volunteers and supporters. You will play a key role in enhancing British Homes local profile, recruiting and supporting volunteers who enrich residents lives, and organising community events that raise awareness and foster engagement with the charitys mission.

Community Co-ordinator - Key Responsibilities

Volunteer Recruitment & Support

Lead on recruitment of volunteers to support activities that enrich the lives of residents and complement clinical care.
Develop and promote volunteer opportunities through local outreach, digital channels and partnerships.
Coordinate volunteer onboarding, induction, ongoing training and safeguarding compliance.
Provide regular support, supervision and recognition opportunities for volunteers.
Maintain accurate volunteer records and ensure alignment with British Homes policies.

Community Engagement & Local Profile Raising

Act as an ambassador for British Home within Streatham and wider Londonlocal community.
Build relationships with local businesses, community groups, schools, and civic stakeholders to promote collaborations and support.
Represent British Home at local forums, networks and neighbourhood events.
Support the development and delivery of local awareness campaigns (e.g., for Neuro-disability Day).
Contribute written content for newsletters, social media and press where relevant.

Event Planning & Delivery

Plan and coordinate community-facing events (e.g., open days, awareness days, fundraising activities, volunteer socials).
Manage event logistics including venue, volunteers, promotion, accessibility and health & safety considerations.
Promote events to target audiences and track attendance and impact.
Work with other staff to evaluate events and gather learning for future improvement.

General Duties & Organisational Support

Monitor and report on engagement, volunteer activity and event outcomes.
Support fundraising efforts by identifying engagement opportunities and community support channels.
Work collaboratively with the fundraising and care teams to ensure community activities reflect the charitys priorities.
Uphold British Homes values and ensure all activity meets organisational standards and safeguarding requirements.

Community Co-ordinator - Person Specification

Essential

Experience in volunteer management, community engagement or event coordination.
Strong interpersonal and communication skills (written and verbal).
Ability to build productive relationships with diverse stakeholders.
Organised, adaptable and proactive in problem solving.
Familiarity with Microsoft Office and social platforms.

Desirable

Previous experience in the charity, care or health sectors.
Understanding of neuro-disability or a related care context.
Experience with fundraising communications or community partnerships.

Personal Attributes

Enthusiastic, inclusive and community-focused.
Warm and approachable manner suitable for working with volunteers and partners.
Self-motivated with the ability to work independently and collaboratively.
Sensitive to the needs of vulnerable people and committed to promoting dignity and respect.

Why This Role Matters

Volunteers and community support play a vital role at British Home in enhancing the quality of life for residents living with neuro-disability. As Community Co-ordinator you will help grow that support, raise awareness of British Homes work across London, and make a meaningful difference to the lives of residents, families and supporters.

Values-Based Personal Qualities

Area Specific Requirement

Individual
residents, families, external agencies and colleagues
Speak up when things go wrong

Rehabilitation
person-centred care and can demonstrate treating people as individuals and respecting choices
Promoting independence and encouraging appropriate risk taking

Integrity , Diversity, Openness and Honesty
no one is discriminated or excluded
Understand human rights and Impact on care delivery
Facilitating people to speak up about concerns and acting upon them

Talent & Energy
for quality in everything we do recognising and understanding what quality in care means for people using this service
Being accepting on criticism and focusing on improving
Being open to new opportunities for learning and identifying the limits of skill and knowledge

Heart of their Care
people with kindness
Understanding the importance of empathy in all areas of employment
Understanding the values of others and always providing a caring service

Highest Standards
on how thing could be done better and sharing ideas
Understanding wellbeing and what is important to people using this service
Improving outcomes for people
Ensuring appropriate services are provided for people using the services